Cancellation Policy

To ensure a smooth and secure booking process, Trusty Cleaning Solutions LLC requires payment details to be added at the time of scheduling a service. This policy outlines how your payment information is handled: ⸻ 1. Payment Authorization When booking a service, you will be asked to enter your payment information. You will not be charged at the time of booking. This step is required to: • Secure your appointment, • Reduce no-shows or last-minute cancellations, • Allow for seamless processing after service is completed (if applicable). ⸻ 2. No Immediate Charges Entering your payment details does not mean an immediate charge will be placed on your card. Payment will only be processed under the following conditions: • After service is completed (if agreed in your service terms), • In accordance with our cancellation or no-show policy, • Upon approval of any add-on services requested at the time of service. ⸻ 3. Future Charges Your card may be kept securely on file for future orders or services under the same terms. You will be notified of any charges before they are applied. ⸻ 4. Security & Privacy We take data security seriously. All payment information is processed and stored securely using industry-standard encryption. Trusty Cleaning Solutions LLC does not store or have direct access to your full card details. ⸻ 5. Cancellation or No-Show Fees If you cancel or reschedule with less than [24 hours] notice, or if no one is available at the service location during the scheduled time, a fee of [e.g., $35 or 50% of the service cost] may be charged to the card on file. Please refer to our full Cancellation Policy for details. If you have questions or concerns about how your payment information is used or stored, please contact us at: 📧 Email: info@trustycleaningsolutions.com 📞 Phone: 267-217-3378

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